7 good reasons to migrate your call center to WhatsApp Business

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It is time to accept it: technology has made the traditional concept of Call Centers obsolete. Today, few people prefer to call instead of writing, answer phone calls rather than follow automated processes. The original conception of Call Centers are a thing of the past. but, if the evidence at first glance does not seem enough to you, let's better review more tangible reasons that will surely encourage you to migrate to a Call Center via WhatsApp immediately. Ready? Go for it! 7 reasons to want a Call Center via WhatsApp  You will have a version for companies.

The Business version of WhatsApp was designed exclusively for companies and their sales teams. This greatly facilitates communication with clients with its functions to organize messages with labels for each client, create quick CU Leads responses to automate communication and respond to chats in less time. Likewise, you can upload your product catalog to the application and leave other valuable information saved in your company profile, for example, menus, opening hours, shipping or other information that you want to share in your Call Center via WhatsApp.



Will receive international inquiries A phone line will limit you to the local or regional area of ​​your country, and even contacting you could be expensive for new customers of your new branch abroad. On the other hand, by having a Call Center via WhatsApp , it will be much easier to put your team in contact with anyone, from anywhere. Call Center phone number via WhatsApp  You will connect with thousands of clients WhatsApp has more than 2 billion users around the world. Do you know how many potential clients are on those platforms? Thousands! Establishing contact through the most comfortable tools used by your prospects greatly facilitates conversions.